What should I do if I pay the Korean supplier in advance or if the product doesn't come?

What should I do if I pay the Korean supplier in advance or if the product doesn't come?

You'll be very embarrassed if the product doesn't arrive even though you paid the Korean supplier in advance. First of all, we will have to start contacting Korean suppliers to solve the problem.

1. Contact the supplier:

The first step is to contact the supplier and resolve the issue through communication. You must document all contact attempts, including the contact date, contact method, and response received. This can be helpful if legal action is required later. Mail, email, and call recordings can all be used as evidence.

2. Negotiate a solution:

Try to negotiate with the supplier to receive the goods or get the money back. This may include requesting a refund, a replacement product, or a revised delivery date. It is important to be clear and professional in communication and to keep all correspondence in writing. According to Korean civil law, if the other party does not send the goods for a certain period of time, the contract can be canceled and the down payment can be returned. Please mention the above to the other party and warn them that they can take legal action.

 

3. Legal Action:

Legal action may need to be considered if the supplier does not respond or refuses to perform the contract. Depending on the situation, you may file a complaint with the Korea Trade Commission or a similar management agency. If your supplier is in another country, you may need to hire a specialist lawyer for international trade to help you. In order to proceed with a lawsuit against a Korean company regarding the contract, you need to get help from a Korean lawyer. Only a lawyer certified in Korea can file a lawsuit with a Korean court on behalf of a client. If we win the lawsuit, we can force the other party's property.

4. Alternative Dispute Resolution Scheme (not litigation):

If the supplier is willing to cooperate, the issue can be resolved through alternative dispute resolution methods, such as arbitration or arbitration. These methods can often be faster and less expensive than going to court. Arbitration may be made through the Korean Commercial Arbitration Board (KCAB), but this arbitration must be agreed by both parties. If the dispute is settled through arbitration, it can save time and money, but it can be different from the court's judgment.

 

5. Collection of Evidence:

Finally, it is important to keep a detailed record of all communications and transactions related to your order, including copies of contracts, invoices and shipping records. This information is useful if you need to take legal action or negotiate a solution with your supplier.

 

In conclusion, if you paid the Korean supplier in advance and the product does not come, it is important to solve the problem and recover the funds by following the above steps. Therefore, it is necessary to prepare for a potentially long and complex process, and to maintain a detailed record of all communications and transactions.

 

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Ye&Partners is a law firm with extensive experience in these lawsuits. If you haven't received the money you paid to the Korean company, please apply for a consultation now. We can also proceed with the consultation through WhatsApp. Please tell me that you want a WhatsApp consultation when applying for a consultation.
- Email: kjw@yeyul.com
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